On behalf of the entire Center Parcs team, I wish you a warm welcome to Port Zélande.
Through this site we communicate all specific cottage information, from manuals to the ABC cottage.
Marieke Verstraaten, General Manager
We are available for you via the following telephone numbers:
+31 (0)111 674 000
+31 (0)111 674 399
You can order via www.dailyfoodstores.com
+31 (0)111 674 782
+31 (0)612 594 527
+31 (0)111 674 999
On day of departure please…
…put the bedsheets and towels in the red bag?
…Deposit the trash in the containers at the park?
…take the dishes out of the dishwasher?
…put the furniture back on the right spot?
…put the inventory back in the right place?
…leave the cottage latest at 10 am?
…fill out the questionnaire?
Thank you!
on behalf of our Housekeeping Team.
Barbecue
On the terrace of the VIP cottages, you will find a stone barbecue and grill.
There is no barbecue in the Comfort and Premium cottages. For a small amount, you can buy a copy at the Foodstore. You can also buy charcoal and cooking blocks.
It is only allowed to use charcoal in the barbecue (no wood).
Hot tub
In some cottages you will find a hot tub in the bathroom.
The hot tub should be used in the following way:
1. Fill the bath to at least half.
2. Using the control panel, you can determine the desired bubble frequency.
House rules for using the dishwasher
Do not stack dishes on top of each other and place the dishes in the appropriate racks
An overfilled dishwasher does not clean properly.
Make sure that food residues are removed from the dishes, pans before they are placed in the dishwasher. This is to prevent clogging
Allow the washing program to run completely before opening the dishwasher
There are 2 types of dishwashers:
In comfort / premium / VIP cottages:
WHIRLPOOL ADG9511
or:
WHIRLPOOL WIV316B
Thank you for your cooperation
Fill the water tank with fresh water.
Turn on your NESCAFÉ Dolce Gusto machine. Wait for the red light to stop blinking and turn green.
Pull up the lock lever.
Determine the amount of water with the selection wheel.
The recommended amount is stated on the capsule.
Place the capsule in the holder and close the lever again (after closing, do not open the lever again until the coffee has been brewed).
Confirm by pressing the button for “warm” (or the button for “cold” if you are using a cold drink).
The water supply stops automatically. Wait for the red light to stop flashing.
When the light is green, you can remove the capsule.
If a second capsule is needed (for example with cappuccino), repeat this process.
Enjoy a delicious coffee variety!
Extractor hood
We recommend that you switch on the extractor hood a few minutes before cooking and do not switch it off again before 5 minutes after cooking.
Pull the sliding hood (if present) forwards.
Use the switch to select the correct speed, depending on the amount of smoke and vapor to be extracted .
After cooking, wait another 5 minutes before switching off the extractor hood.
Slide the hood back in (if equipped).
Control
panel ON / OFF button lighting
ON / OFF button Timer: delayed shutdown of the selected exhaust air speed (power):
Exhaust air speed (power) 1: 20 minutes
Exhaust air speed (power) 2: 15 minutes
Speed exhaust air (power) 3: 10 minutes
High speed air exhaust (power): 5 minutes
Button OFF / Speed reduction (power) of the exhaust air
Button ON / Speed increase (power) of the exhaust air
Display, this shows:
Speed (power) of the exhaust air exhaust air: LEDs L1 – L2 – L3 – L4 flashing) light up according to the selected speed (power) of the exhaust air. Note: LED L4 – high speed (power) of the exhaust air operates for about 5 minutes after which the average speed of the hood is set.
Timer: The LED of the selected speed will flash to indicate that the timer is on.
Fireplace
To prevent chimney fire, it is only permitted to use the pressed chimneys available in the Daily Foodstore.
INFRARED SAUNA VIP
What happens in an infrared cabin?
In an infrared cabin, the desired effect is achieved through the interplay of infrared rays and the air temperature. The infrared rays are generated by electric radiators. This infrared radiation heats the skin directly without the need for warm air(as in the traditional sauna).
The air in an infrared sauna becomes warm because the radiators in the cabin not only deliver infrared rays, but also warm air. The people and the wood of the cabin heated by infrared radiation also contribute to the heating of the air in the cabin. Due to the insulated walls, the ambient temperature can quickly rise to 40 to 60 ° C.
The emitters in an infrared cabin are arranged so that they can provide infrared around the body. This is usually in the back and in the corners of a cabin.Blood circulation is stimulated by the combination of the direct heating of the skin and the warm air in the cabin.
The body responds to this with a rise in the heart rate. This reaction of the body provides a light workout with condition effect. Due to this increased circulation, waste materials are removed quickly. Medical examinations confirm that infrared sauna use causes heart training because the body wants to keep the temperature at 37 ° C and therefore increases the heart rate.
At the same time, the body is going to activate all its possible cooling system, with sweating being the most important thing. How is an infrared sauna best used?A shower or a bath before use can promote sweating.Never look directly into the infrared heaters!
Too long and direct irradiation of this high-energy IR can cause damage to the eyes….It is important to regularly before and after using the infrared saunato drink (mineral) water.After your sauna session (approx. 30 minutes) in a lukewarm shower, the best end.
Panel description Sauna
1. Temperature control area: ON and OFF button: is used to switch the sauna on and off.
2. Plus and Minus button: the temperature range is used to set the sauna temperature. Press the two buttons simultaneously to change the degrees Celsius and Fahrenheit.
LED button: to operate the two LED lights3, indicator light:
Green light: heating indicated light
Red light: power indicated
(re)heat food
Switch on the combi microwave. Turn the rotary knob and select on the left display the next icon.
Then press the center of the rotary switch. The right display now lights up.
Turn the rotary knob again to set the desired Watt. When you have set the desired watt, press the center of the dial.
You can now set the desired time with the rotary selector. Now you can press start and the combi microwave starts.
Baking bread / Frozen pizza
Preheating. Switch on the combi microwave. Select the hand on the left display by the turning the dial.
Then press the center of the rotary switch twice.
Now you can set the degrees on the right display by turning the dial. Pay attention to setting the degrees because it is one Hot air combi microwave.
Then press the center of the rotary switch.
Now you have to wait until the combi microwave is preheated. You will see on the right screen blink pre-heat. You will hear a beep when it is ready.
Then open the door and place the sandwiches or pizza on the grid in the combi microwave. Press start and turn the rotary selector to set the desired time. Now your sandwiches and the like are baked off.
When the combi microwave is ready, the right display will switch to COOL ON to cool down.
Do you want to bake more right again? Then press the on / off button for 2 seconds. Then you can press the start button. and set the time with the dragon button.
The safe-deposit box is located in the bedroom’s closet.
If the door of the safe is open you can use it.
Close: Button * in, key in 8 second seconds your code in. Button # in closing 2 button 2 to the left.
Open: Button * in, key in 8 second seconds your code in. Button # in turn knob 2 to the right.
Attention: At the end of your stay, leave the safe with the door open.
Instructions
Soundbar living room and Bluetooth speakers bathroom
Bluetooth speakers bathroom
When you want to use the speakers in the bathroom, turn on Bluetooth and now you can connect to the speakers in the bathroom.
– On your phone, go to Settings / Bluetooth. Under “My Devices”, tap VIP (Cubic Number).
– Password is a lot number and a 0 for it.
– Now you can play your own music, for example, through Spotify or other music on your phone.
Soundbar Guide
When you want to use the Soundbar, take the smaller remote control of Samsung and click on POWER. Now that the soundbar is on, choose the way you want to play your music.
– To connect the soundbar to the TV, press the TV Sound Connect button.
– You can also choose to listen to music from a Bluetooth device. To do this, press the button on which Bluetooth is pressed. Now your device can find the soundbar through bluetooth. Make sure your device searches via Bluetooth to Samsung Soundbar (Cotton Number).
– The soundbar also allows you to use a USB cable. Connect the USB cable to the soundbar and your device and press the USB button on the remote control, or the input button on the soundbar itself
1 | NPO 1 |
2 | NPO 2 |
3 | NPO 3 |
4 | RTL 4 |
5 | RTL 5 |
6 | SBS 6 |
7 | RTL 7 |
8 | NET 5 |
9 | Disney XD / Veronica |
10 | RTL 8 |
11 | MTV |
12 | Comedy Central |
13 | Nickelodeon |
14 | Discovery channel |
15 | National Geographic |
16 | TLC |
17 | Cartoon Network |
18 | CENTERPARCS TV |
19 | Canvas |
20 | Eurosport |
21 | INFO 1 NL |
22 | INFO 2 DSL |
23 | CNN |
24 | BBC ONE |
25 | BBC TWO |
26 | ARD |
27 | ZDF |
29 | NDR |
30 | WDR |
31 | ARTE |
32 | TV 5 Europe |
33 | FOX |
35 | AMC |
36 | 24Kitchen |
37 | BBC FOUR |
38 | SLAM! TV |
39 | Baby tv |
40 | Duck tv |
41 | SBS 9 |
42 | MTV Music 24 |
43 | Nick Toons |
44 | Nick Junior |
46 | E! entertainment |
47 | RTL Lounge |
48 | SAT 1 |
49 | Pro Sieben |
Car-free park
Because this is a car-free park, it is not allowed to use the car on the park outside the arrival days. On the day of arrival, children and pedestrians always have priority over other traffic (cyclists must give priority).
The permitted speed is 15 km / h. We kindly invite you to drive on the roads. On the day of arrival, you must park the car in the public car park after unloading. On departure day you can pick up and load the car one hour before departure.
Aqua Mundo
Our swimming paradise is open to you daily. Opening hours can be found in the Planet App. The access cards you received upon arrival are valid throughout the stay. To complete the pool closet you will need a € 1.00 coin, which will be returned to you after use.
We would also like to point out that the following safety measures have been taken for a visit to the Aqua Mundo:
● Prepare your visit to the Aqua Mundo in your cottage by washing your hands, washing your hands, showering and putting on swimwear under your normal clothes. The changing room and shower facilities are closed;
● To guarantee the social distance of 1.5 meters, we work with time slots, ensuring that the maximum number of people allowed is present per time slot. You can visit the Aqua Mundo twice per weekend / midweek.
● You can reserve your time slot via the Center Parcs App
● You will receive 2 vouchers per person per midweek / weekend. Only with reservation and handing over of the vouchers (per person) can access to the Aqua Mundo. We ask you to respect your time slot and the instructions of our bathing staff so that at the end of each time slot the Aqua Mundo is available again for the next guests as soon as possible;
● Please note: the entrance to the Aqua Mundo is located outside opposite the Cycle Center (not in the Market Dome). Tip: in bad weather, bring your umbrella!
● Due to the 1.5 meters distance, it is possible that not all facilities within the Aqua Mundo are available;
● The children’s pools are for children only, we ask the parents to supervise at an appropriate distance from each other at the edge of the pool. If your child is still too small, you can swim together in the shallow end of the large pool.
Doctors and pharmacies
If you need a doctor during your stay, you should contact your own doctor. Only in acute emergencies can your own doctor refer you to a local GP practice.
Hair dryer
At Port Zélande you will find a hair dryer in the Premium Cottages. If you wish to use this, you can pick up a hair dryer at the Reception for a deposit (€ 12,50) and filling in a deposit form. For the Comfort cottages, a small fee will be added (€ 1,00 per day).
Found objects
Have you lost anything? If guests or we have found something, it will be saved. Please ask our staff at the Reception / Info Desk or call the phone number +31 (0)111 674 399
Noise disturbance
In case of disruption of your holiday trip, you can always contact our Guest Service staff on phone number 0111-674874 or go to the Reception.
Pets
Pets are not allowed in the Adventure Factory or in the Market Dome. As a precaution for other guests, your pet must wear a flea band and be lined up in the park. A dog’s toilet is located near your cottage.
Dogs are not allowed on the beach in summertime, only at the lighthouse between kilometers 13 to 21, provided the dogs are lined. At 09:00 and after 17:00, provided they are closed, they may walk around the whole beach. On the Grevelingenmeer and the Grevelingenmeer beach dogs can walk freely!
Information
For information we are available 24 hours a day at +31 (0)111 674 760. You can also get information about the park and the surrounding area at our Reception. In addition, we are active on Facebook and Twitter, and of course you can download the app.
Safe
The locker is located in the bedroom closet. The key will be obtained from the reception (for a fee if you have a comfort cottage). We recommend that you use this safe for your valuable items.
If you have an electronic safe, you will find the manual attached to it. Premiums and VIP will have a electronic safe.
Environment
Center Parcs devotes a lot of attention to environmental concerns. You can help us by separating your waste and spending time with energy. On the park map you can find the locations of the containers.
Emergencies
Report an emergency under the emergency number +31 (0)111 674 999.
Park & House Rules
The park and house rules can be found onthis site
ATM
You can place cash in the Market Dome, on the first floor.
Post
We will keep your mail, newspapers and suchlike at the Reception.
Reserve restaurant / Table-cooking
We advise you to reserve for dinner at Evergreenz and The Grill. You reserve your table at the Food & Drinks Info Point or at +31 (0)111 674 782 or at the Center Parcs Planet App. You can also reserve all the food and drinks at Info & Drinks Info Point or in the Daily Foodstore.
Smoking
We would appreciate if you would like to smoke on the terrace and not in the cottage.
Wheelchair accessibility
The Aqua Mundo is well wheelchair accessible. There is a special entrance by means of a push button at the entrance. There is a large dressing area, a disabled toilet and a slope at the bath, please call one of the staff. The hot whirlpool, outdoor pool and bar can not be reached with a wheelchair.
Cleaning / Technical maintenance
Are you dissatisfied with the cleaning, or is there anything technical in order? Please pass us through +31 (0)111 674 399.
Cab
To order a taxi call +31 (0)111 674 000.
Talk on the phone
Area code of the Netherlands: +31, Belgium: +32, France: +33, England: +44, Germany: +49
Departure day
You must leave the cottage on the day of departure at 10:00.
The cottage keys can be delivered to the Reception, or deposit in the designated key box at the park. Please before 10:30.
We ask that you to put the bed linen and towels in the designated red bag and leave them in the hallway. Please leave the cottage tidy, empty the dishwasher, and remove the garbage to the designated containers. (The various containers are indicated on the park plan or at the Center Parcs Planet App). Also, look under the bed so you do not forget about things. For the early departers; From 07:00 the barriers are open.
Laundry
Next to the Reception is a laundry.
Coin for the washer and dryer are available at the Reception. Opening hours, see our App
WIFI
Free unlimited Wi-Fi
Looking for information, checking email or sharing photos: you will have free and unlimited access to standard Wi-Fi. If you would like to watch movies with the whole family, or download large files, we recommend the Streaming Wi-Fi package. You can book this powerful Wi-Fi package immediately with your cottage reservation or buy temporarily cards at the Reception.
Zoover
Thank you for your stay! Let us know what you found of your stay on Zoover.com (search for Port Zelande) or Tripadvisor.nl.
This House Rules applies to all parks of Center Parcs (hereinafter referred to as the landlord) and intended for the tenants of cottages, their company and generally for all visitors to the parks of Center Parcs.
HOME RULES
Portal
App
Select the application ‘HotSpots’.
The opening page of the KPN HotSpots app is shown with all KPN WiFi HotSpots within a radius.
Select ‘Settings’ and choose ‘Account’.
Log in with your KPN HotSpots account by entering your login details. Check ‘automatically connect’ if you want the device to automatically connect to the KPN WiFi network in the future. Then choose ‘Done’.
Go back to the home screen. Select ‘Settings’ then turn on WiFi.
If a KPN WiFi HotSpot is available within range, your device will connect to it.
The device is now logged in to the KPN WiFi HotSpots network.
Please note
Is the connection lost? For example, if the WiFi point is no longer in range or in case of a time out (if you have not used the connection for some time), it will automatically recover.
Please note
If you want to end your session, you must log out. You can do this by clicking the logout button on http: //logout.hotspots or by using the QR code.
Portal
Please note
Is the connection lost? For example, if the WiFi point is no longer in range or if you have a time out (if you have not used the connection for some time). Then you can switch WiFi off and on again and use the Captive Portal popup. Here too, the ‘forgotten network’ can help.
App
Go to the home screen. Select the HotSpots app.
The opening page of the KPN HotSpots app is shown with all KPN WiFi HotSpots within a radius.
Select ‘Settings’ and choose ‘Account’.
Log in with your KPN HotSpots account by entering your login details. Check ‘automatically connect’ if you want the device to automatically connect to the KPN WiFi network in the future. Then choose ‘Done’.
Go back to the home screen of your device. Choose ‘Settings’ and select ‘WiFi’.
If a KPN HotSpot is available within range of the device, it will appear in the list of networks found. Select the ‘KPN’ network. Your device will now connect to the KPN WiFi HotSpot.
The device is now logged in to the KPN WiFi HotSpots network.
Please note
Is the connection lost? For example, if the WiFi point is no longer in range or if you have a time out (if you have not used the connection for some time). Then open the app again and the device will automatically reconnect to the KPN network.
Please note
If you want to end your session, you must log out. You can do this by clicking the logout button on http: //logout.hotspots or by using the QR code.
Please note
Logging in via the KPN HotSpots portal does not provide additional security for internet traffic after logging in.
Set up a VPN connection Android: After you have connected
to the KPN Wifi network, go through the following steps:
Setting up a VPN connection iOS: After you have connected
to the KPN Wifi network, go through the following steps:
Do you need help?
For more information, visit kpn.com/hotspots, ask your question at the reception or contact our Service Desk. If calling nationally from your location, please contact your country number. PAY ATTENTION! Your provider may charge additional costs for the use of your (mobile) telephone.
France (0800) 90 78 23
Germany (0800) 187 30 04
The Netherlands (0800) 04 14
Belgium (0800) 704 24
If you call internationally from your location, use (088) 468 77 68. The service desk is available 24 hours a day and multilingual.
WhatsApp Port Zélande